What We Do

Making Transformation a Reality

We are experts in executing digital transformation, building the tools businesses need to become leaner, more productive and more customer-centric.

We bring together strategy, product and content to make transformation happen.

Our Process

Strategy KPIs Align Infrastructure Compliance Establish People Culture Transform Risk Opportunities Assess

Our Process

Digital transformation requires a robust process.

We have perfected a trusted approach to delivering transformation, always focused on practical execution and rapid change you can see.


A thorough benchmarking of systems, technologies and people

  • Tested Digital Dexterity Framework deployed
  • Customer and business data drilldown
  • Persona analysis
  • Opportunity gaps and risks identified
  • Actionable, measurable insights consolidated


The who, what and how of your transformative vision

  • Digital goal setting aligned to KPIs
  • Opportunities prioritised
  • Roadmap for practical digital transformation built
  • Project-based approach sets rapid transformation goals
  • Clear measurement milestones set
  • Budget and investment defined
  • Skill set and resource allocations


Executing your roadmap for real time transformation

  • Practical, digital transformation in action
  • Agile processes for all work, from content to new products
  • Digital products, portals, dashboards and apps
  • Iterative, flexible approach
  • Rapid prototyping
  • Minimum Viable Product for fast innovation
  • Continuous testing loop to feedback opportunities


Sharing and supporting your transformation

  • Securing organisational buy-in
  • Culture change programme
  • Training and development needs identified
  • Communication and board coaching

Discerning Digital has been a committed and insightful partner and we’re looking forward to the next stage of our transformation, as RCPI continues to grow as a global business.

Deputy Chief Executive, RCPI, Joanna Holly

Transforming Medical Training Delivery

We transformed the customer experience to drive global growth for one of Ireland's most prestigious medical training organisations.

View Case Study

Our Work

Learn more about the businesses we've helped grow, adapt and get closer to their customers with digital products and solutions

Case Studies